Terms of service

Terms of Service

Welcome to Shoe Tense. These Terms of Service ("Terms") govern your access to and use of our website, https://shoetense.in/, and the purchase of products from our store. By accessing or using our website, you agree to be bound by these Terms.

1. General

By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. You agree to use this website only for lawful purposes and in accordance with these Terms.

2. Products and Pricing

  • We strive to ensure that all product descriptions, images, and prices are accurate.
  • Prices are subject to change without prior notice.
  • Product availability may change at any time.
  • We reserve the right to discontinue or modify any product without notice.

3. Orders

  • All orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order for reasons including pricing errors, suspected fraud, or product unavailability.
  • If your order is cancelled after payment, a full refund will be processed.

4. Payments

We accept payments through secure and trusted payment gateways.

By placing an order, you confirm that the payment information provided is accurate and that you are authorized to use the selected payment method.

5. Shipping and Delivery

  • Delivery timelines are estimates and may vary depending on your location and courier services.
  • Shoe Tense is not responsible for delays caused by courier partners, natural disasters, or circumstances beyond our control.
  • Risk of loss and ownership of products pass to you upon successful delivery.

6. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy. Please review that policy before making a purchase.

7. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Brand name
  • Images
  • Product photographs
  • Graphics
  • Text
  • Website design

is the property of Shoe Tense and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use any content without prior written permission.

8. User Responsibilities

You agree not to:

  • Use the website for any unlawful purpose.
  • Attempt to gain unauthorized access to our systems.
  • Distribute viruses or malicious software.
  • Interfere with the security or functionality of the website.
  • Submit false or misleading information.

9. Limitation of Liability

To the maximum extent permitted by law, Shoe Tense shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting on this page.

Continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Shoe Tense
Website: https://shoetense.in/
Email: info.shoetense@gmail.com
Phone: +91 97128 34500