Privacy policy

Privacy Policy

At Shoe Tense, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

By using https://shoetense.in/, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through our payment partners; we do not store your card details)
  • Order history
  • IP address, browser type, and device information
  • Website usage data through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our products, services, and website
  • Prevent fraud and enhance website security
  • Respond to your inquiries
  • Send promotional emails or offers (only if you have opted in)

Cookies

Our website uses cookies to:

  • Remember your preferences
  • Improve website performance
  • Analyze website traffic
  • Enhance your shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

Payment Security

All payments are processed through secure and trusted payment gateways. Shoe Tense does not collect or store your debit or credit card information on our servers.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties, such as:

  • Shipping and delivery partners
  • Payment service providers
  • Website hosting and technology providers
  • Legal authorities when required by law

These third parties are authorized to use your information only as necessary to provide their services.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

Your Rights

You may:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal data (subject to legal obligations)
  • Opt out of receiving promotional communications at any time

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Shoe Tense
Website: https://shoetense.in/
Email: info.shoetense@gmail.com
Phone: +91 97128 34500